Privacy Policy

1. Introduction

CryoPT.AI, operated by Corrida Ventura Pte Ltd ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services, including CryoPT.AI, Lunar, Velyn, Sana, RyOps, and all related tools.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, and password when you create an account
• Profile Information: Any additional information you add to your profile, including phone number if provided
• Payment Information: Billing details processed through our secure payment provider (Stripe). We do not store card numbers directly.
• Communication Data: Your chat messages with AI advisors, CryoHub conversations, Lunar code generation sessions, Velyn personal finance conversations, Sana wallet analysis queries, and support inquiries
• Generated Content: Code generated through Lunar, images and videos created using CryoHub's AI generation features
• Research Queries: Stock and cryptocurrency searches in DYOR, CPT x TradingView, and ApexLab
• Financial Data: Transaction records, goals, budgets, and asset information you enter into Velyn
• Wallet Data: Cryptocurrency wallet addresses you submit to Sana for analysis (addresses are processed but not linked to your identity beyond your session)
• Uploaded Files: Images and documents uploaded for AI analysis (processed but not permanently stored beyond session)
• RyOps Inquiry Data: When you submit a business inquiry through RyOps, we collect your name, company name, industry, email address, phone number (if provided), and the details of your inquiry
• Telegram Linking: If you choose to link your Telegram account, we store your Telegram chat ID to enable notifications

We also automatically collect:

• Usage Data: How you interact with our Service, including feature usage and session duration
• Device Information: Browser type, IP address, and device identifiers
• Cookies: Session cookies for authentication and preferences
• Feature Usage Tracking: Daily usage counts for image/video generation to enforce plan limits

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service and all associated tools
• Process transactions and manage subscriptions
• Personalize your experience with AI advisors and tools
• Respond to RyOps business inquiries and coordinate AI integration services
• Send important updates about your account via email or Telegram (if linked)
• Respond to your support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties that help us operate our Service (payment processors, hosting providers, database infrastructure)
• AI Services:
  • OpenAI (GPT-4o for advisors, chat, chart analysis, and code generation via Lunar)
  • Anthropic (Claude for Lunar code generation)
  • Google Gemini (Cryo x Gemini advisor)
  • Replicate (Stable Diffusion XL for images, Wan 2.1 for videos)
  • ElevenLabs (AI voice generation via CryoHub)
  Content is processed to generate responses but is not used to train these providers' models under our agreements.
• Market Data Providers: EODHD, CoinGecko, Finnhub, Alpha Vantage, Yahoo Finance, and GeckoTerminal for asset and market data
• Authentication Services: Google OAuth and MojoAuth for secure login and email verification
• Telegram: If you link your account, your notification preferences are shared with Telegram's API to deliver messages
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit (TLS) and at rest
• Secure password hashing using bcrypt
• Session-based authentication with secure tokens
• Regular security assessments and dependency updates
• Limited access to personal data by employees

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specific retention practices:

• Account data: Retained until you request deletion
• Chat and session history: Retained to provide continuity of service; you can request deletion
• Velyn financial data: Retained until you delete it from your profile or request account deletion
• RyOps inquiry data: Retained for business correspondence purposes until no longer needed
• Uploaded files for analysis: Processed in-session and not permanently stored

You can request deletion of your data by contacting us at the address below.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent for Telegram notifications at any time by unlinking your account

8. Cookies and Tracking

We use essential cookies for:

• Maintaining your login session
• Remembering your preferences
• Security and fraud prevention

We do not use cookies for advertising or third-party tracking.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a minor has submitted information to us, please contact us immediately.

10. International Users

Our services are operated by Corrida Ventura Pte Ltd, incorporated in Singapore. If you are accessing our Service from outside Singapore, your information may be transferred to and processed in Singapore or other countries where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Service or sending you an email. The "Last Updated" date at the top of this page reflects when the most recent changes were made.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at cryoprincetechnologies@gmail.com.

Corrida Ventura Pte Ltd — UEN 202542783H

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